Why choose
Logicworks as your
cloud management
partner?
Get security and compliance built-in
“The level of service is spectacular. We can focus on our product and trust that day-to-day best practices are in the hands of a skilled team.”
Eric Murphy, Conde Nast (concierge.com)
Our Managed Cloud Service
We combine 24×7 expert support with our world-class management platform, Pulse, to help you achieve operational excellence on the cloud. With our Managed Cloud Service, you can focus on revenue-generating tasks and rely on our Certified engineering team to manage your AWS or Azure infrastructure.
Cloud Engineering Support
Logicworks becomes an extension of your team, providing expertise, around-the-clock coverage, and proactive services to ensure performance and uptime.
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24x7x365 Network Operations Center
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Senior engineering specialists
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Dedicated Account Manager
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150+ Cloud certified engineers
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100% On-shore, local personnel
Enterprise-Grade Tooling: Logicworks Pulse
Logicworks Pulse consolidates billing, ticketing, security and budget management into an easy-to-use central portal.
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Customizable monitoring utilizing AWS CloudWatch, Azure Monitor, Datadog, Trend Micro, and New Relic
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Easily configure complex configuration management tools and alerts
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Scan for best practices and security threats
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Manage service tickets
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Monitor cloud costs in real-time
Cloud Security and Compliance Management
Access a suite of services that monitor your environment, identify threats, and proactively safeguard your cloud. Logicworks is annually audited for HIPAA, HITRUST CSF, PCI-DSS, SOC1, SOC2, and ISO 27001.
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Access to HIPAA, HITRUST, PCI-DSS, SOC1, SOC2, ISO 27001 experts
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Quarterly compliance assessments
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Anti-Virus and Anti-Malware
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Intrusion Detection
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Log Management and Analytics
Case Study: NextGate
NextGate, the global leader in healthcare enterprise identification software, relies on Logicworks for 24×7 support, patching, backups, incident response, and continuous HITRUST CSF compliance. As a single-tenant SaaS company, they also leverage Logicworks’ automation to deploy new AWS environments on-demand.
DIY Cloud Management vs. Logicworks
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24×7 SUPPORT |
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Maintain night shift and internal cloud team |
vs. |
Included 24×7 access to an on-shore, certified cloud team |
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MONITORING |
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Set up custom AWS CloudWatch or Azure Monitor thresholds and alarms |
vs. |
Included pre-configured monitoring tools |
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INCIDENT RESPONSE |
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Respond to alarms, manually fix errors, and document changes |
vs. |
Included investigation of issue, root cause analysis, and rapid service recovery |
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PATCHING |
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Manually patch instance operating system |
vs. |
Included patching of OS, in accordance with your compliance needs |
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BACKUPS |
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Set up backups for each instance |
vs. |
Included automated set up and maintenance of snapshots and custom retention periods |
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BUILD-OUT OF NEW RESOURCES |
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Manually build instances, new network configurations, security settings |
vs. |
Included build-out of resources using custom-built templates |
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CONFIGURATION MANAGEMENT |
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Maintain change control over all images, agents, etc. |
vs. |
Included custom configuration management system that creates version control over updates and manages installation of 3rd party tools |
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DISASTER RECOVERY |
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Configure a DR capacity across geographic regions, develop failover protocol |
vs. |
Included “pilot light” DR environment automatically scales up in event its needed |
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Talk to a Cloud Expert
