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Privacy Notice

This document is also known as a privacy policy. This notice is layered, so you can easily find the information that is applicable to you. Please click the headings or subheadings to read the full text.

Logicworks respects your privacy and commits to protecting it through our compliance with the practices described in this notice.

This notice describes our practices for collecting, using, maintaining, protecting, and disclosing or other digital properties, communications, or forms that link or refer to this notice (our “Website”). This notice applies to the personal data collected through our Website www.logicworks.com, regardless of the country where you are located.

Our processing activities may be more limited in some jurisdictions due to the restrictions of their laws. For example, the laws of a particular country may limit the types of personal information we can collect or the manner in which we process that personal information. In those instances, we may adjust our internal policies and/or practices to adapt to the requirements of local law.

We take reasonable measures to ensure that any personal information collected is relevant for the purposes for which it is to be used. Logicworks does not process personal information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by the individual. To the extent necessary for those purposes, steps to ensure that personal information is reliable for its intended use, accurate, complete, and current.

This Privacy Notice supplements our other notices and is not intended to override them.

Please read this notice carefully to understand our policies and practices for processing and storing your personal data.

The website www.logicworks.com is provided by Logicworks Systems Corporation, a company whose office is at Logicworks Systems Corporation, 155 Avenue of the Americas, 8th Floor, New York, NY 10013 (‘we’, ‘our’, ‘us’, or ‘Logiworks’).

Logicworks will answer questions regarding the collection, storage and use of Personal Information that we collect from this Website. Please contact us:

Name:  Logicworks Privacy Team

By email: privacy@logicworks.net

By mail: Logicworks Systems Corporation
155 Avenue of the Americas
8th Floor
New York, NY 10013
Attn: Logicworks Privacy Team

We have appointed GRCI Law Limited as our DPO, who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, our privacy practices or how we handle your personal data, please contact our DPO at dpoaas@grcilaw.com.

Personal data (also called personal information) is information which we could reasonably use to identify you directly or indirectly for example your name, address, bank account details, internet protocol (IP) address, username or another identifier.

Some personal data is unique to you and therefore requires greater protection. This data is referred to as sensitive or special category data which includes information regarding your health, religious or philosophical beliefs, race, or ethnicity to provide a few examples.
Some jurisdictions may consider additional categories of personal data to be sensitive data, including financial information or precise geolocation.

We collect personal information from the visitors to our website and customers. We may collect, use, store and transfer different kinds of personal information about you depending on our relationship with you:

  • Identity data: may include your  name, user name or other similar identifier and any other identity data that you may include in your communication with us.
  • Employment and Commercial Data:  may include your company names and job titles.
  • Contact data: may include addresses, phone numbers, facsimile numbers, and email addresses.
  • Transaction Data: may include details about our transactions with you including, service orders,  fulfilment of your orders,maintenance requests and billing details.
  • Preferences: may include details about your product and service preferences.
  • Communication and Requests: includes your reasons for contacting Logicworks, your communication records and copies of your correspondence (including email addresses), if you contact us; and your responses to surveys that we might ask you to complete for research purposes.
  • Candidate data: Includes information you have provided to us in your curriculum vitae, covering letter and/or application form, including name, title, address, telephone number(s), personal email address, date of birth, job title, job role, location, employment history, qualifications, areas of specialisms and registrations with professional bodies.
  • Location data: we may collect your location data from your IP address and through your contact forms and communications with us within which you provide us those details.
  • Technical data: we may collect your IP address, your login data, browser, version and language, time zone setting and location, internet service provider, browser plugin types and versions, operating system and platform, and other technology on the devices you use to access our Website.
  • Usage data: Includes information about how you use our Website, access dates and times, Web pages viewed, search information, and other similar statistics.
  • Marketing and communications data: Includes your preferences in receiving marketing, from us and our third parties and your newsletter subscription preference.
  • Non-personal data that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information, statistics, or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Website feature.

Logicworks does not intentionally collect personal information that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, views, or activities, that concerns health or sex life, information about social security benefits, or information on criminal or administrative proceedings and sanctions other than in the context of pending proceedings.

Some jurisdictions may consider additional categories of personal data to be sensitive data, including financial information or precise geolocation, will only process that and any other sensitive personal information in the relevant jurisdiction if and to the extent permitted or required by applicable law.

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us information about yourself by filling in forms or by corresponding with us by phone, email or otherwise. This includes information you provide when you create an account, subscribe to our service, search for a product or service, place an order, enter a promotion or survey, call our customer service number, and when you report a problem with our Website.

We collect personal information directly from you  via interactive tools and forms located on the Website. Logicworks’ interactive forms and tools include, but are not limited to, Live Person Chat, Contact Us, and Build A Solution.

  • Automated technologies or interactions – We also collects standard information from you using automated tools. These automated tools collect information such as your browser type and language, Internet service provider, Internet protocol (IP) address, access dates and times, Web pages viewed, search information, and other similar statistics. The automated tools used by Logicworks to collect this information include, without limitation, Web beacons, cookies, embedded Web links and other commonly used information-gathering tools. Please see our Cookie Notice for more information.
  • Third parties or publicly available sources. We may receive information about you from third parties including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, data brokers, or aggregators.

We need your personal information to conduct our business and provide you with our website and services. We only process personal information if and to the extent permitted or required by applicable law  in the relevant  jurisdiction, including in accordance with a lawful basis and/or  an individual’s consent as required  by law.

Most commonly we will use your personal information in the following circumstances:

  • Where you have consented before the processing.
  • Where we need to perform a contract, we are about to enter or have entered with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

For more information in specific jurisdictions see the following sections at the end of this privacy notice:

We use your personal data to provide you with products, offer you services, communicate with you, deliver advertising and marketing, or to conduct other business operations, such as using data to improve and personalize your experiences. Examples of how we may use the personal data we collect include to:

  • Present and personalizing our Website and provide you with the information, products, services, and support that you request from us.
  • Meet our obligations and enforce our rights arising from any contracts with you, including for processing payments, billing or collections, or comply with legal
  • Fulfil the purposes for which you provided the data or that were described when it was collected.
  • Notify you about changes to our Website, products, or services.
  • Ensure that we present our Website content in the most effective manner for you and for your computer.
  • Diagnosing problems with a Customer’s hosting environment, provide access to secure areas of this Website (e., CRP or Pulse)
  • Administer our Website and conduct internal operations, including for troubleshooting, data analysis, testing, research, statistical, and survey purposes.
  • Improve our Website, products or services, marketing, or customer relationships and experiences.
  • Enable your participation in our Website’s interactive, media, or other similar features.
  • Protect our Website, employees, or operations.
  • Configuring marketing and outreach programs, measuring or understanding the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
  • Tracking the number of times advertisements and emails are viewed, correspond with potential new customers (subject to their consent), and update services on a periodic basis
  • Make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them.

We may use non-personal data for any business purpose.

If we rely on your consent to process your personal information, which may be express or implied consent according to the applicable law, you have the right to withdraw consent at any time. You can withdraw your consent by contacting us at privacy@logicworks.net

Please note that this will not affect the lawfulness of the processing before the withdrawal, nor when applicable law allows, will it affect the processing of your personal information on the basis of any other lawful ground other than consent.

Insofar as reasonably necessary for us in delivering our products and services to you and for the purposes set out in this Privacy Notice, we may share your personal information with the below parties that help us manage our business and deliver our products, or services:

  • Any member of our corporate group
  • Business partners, suppliers, service providers, sub-contractors, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization). We contractually require these third parties to keep that personal data confidential and use it only for the contracted purposes.
  • Third parties to market their products or services to you if you have consented to/not opted out of these disclosures. We contractually require these third parties to keep that personal data confidential and use it only for the contracted purposes. For more information, see Your Personal Data Use Choices.
  • Advertisers and advertising networks that require the data to select and serve relevant ads to you and others.
  • Credit reference agencies when required to assess your credit score before entering into a contract with you.
  • To fulfil the purpose for which you provide it.

We only allow those organisations to handle your personal information if we are satisfied, they take appropriate measures to protect your information. We also impose contractual obligations on them to ensure they can only use your personal data to provide services to us and to you.

We or the third parties mentioned above occasionally also share personal data with:

  • our and their external auditors, e.g., in relation to the audit of our or their accounts, in which case the recipient of the information will be bound by confidentiality obligations;
  • our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations;
  • law enforcement agencies, courts, tribunals, and regulatory bodies to comply with our legal and regulatory obligations;
  • other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency—usually, information will be anonymised, but this may not always be possible. The recipient of any of your personal data will be bound by confidentiality obligations.

The specific kind of information we share will depend on your activities with us and only to the extent as required or permitted by law, and/or with your consent.

Please note however that this Privacy Notice does not apply to sharing of personal information by third party providers who may collect personal information from you and may share it with us. In these situations, we strongly advise you to review the applicable the third party provider’s privacy notice before submitting your personal information.

We do business globally and may centralise certain aspects of our information processing activities and data storage in different countries. We may therefore have to share and transfer your personal information from one country to another, or even across multiple jurisdictions. Your personal information may therefore be subject to privacy laws that are different from those in the country where the personal information is collected or those in your country of residences.

We will ensure your personal information has an appropriate level of protection and will undertake appropriate due diligence and risk assessments prior to transferring the information. We will ensure the transfer your personal information in line with applicable Data Protection Law. Often, this protection is set out under a contract with the organisation that receives your personal information. You can find more details of the protection given to your information when it is transferred overseas by contacting us.

You may always choose what personal information (if any) you wish to provide to us. Please note, however, some of our products and services to you may be affected if you choose not to provide certain details, for example, we cannot reply to you without a name or contact details.

The security of your personal data is very important to us. We use physical, electronic, and administrative measures designed to protect your personal data from loss, misuse, and unauthorized access, use, alteration, or disclosure. These measures include employee training, periodic reviews, assessment, and implementation of new (or applicable) technologies and purging of data, encryption, firewalls, and restrictions on access. In addition, all personal data is located in data center facilities with enhanced security features. All data is safeguarded to established security standards.

Unfortunately, the transmission of information via the internet is not completely secure. Although we take reasonable efforts to protect your personal data, we cannot guarantee the security of your personal data transmitted to our Website. Any transmission of personal data is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Website.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Among other things, these links may lead you to white papers, reference articles, agency, or authority Websites, press releases, customer Websites, and the Websites of Logicworks’ preferred vendors. Logicworks does not transmit any Visitor information to these sites.  We also use Greenhouse to facilitate applications for open positions at Logicworks.

Clicking on those links or enabling those connections may allow the third party to collect or share data about you. We do not control these third-party websites, and we encourage you to read the privacy notice of every website you visit including that of Greenhouse.

Our Website is not intended for children. No one under age 16 may provide any personal information to or on the Website. We do not direct our Website to minors, and we do not knowingly collect personal data from children under 16 or as defined by local legal requirements. If we learn we have mistakenly or unintentionally collected or received personal data from a child without appropriate consent, we will delete it. If you believe we mistakenly or unintentionally collected any information from or about a child, please contact us at privacy@logicworks.net

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:

  • Promotional Offers from the Company. If you do not want us to use your email address/contact information to promote our own products and services, or third parties’ products or services, you can opt-out by checking the relevant box located on the form where we collect your data or at any other time by logging into the Website and checking or unchecking the relevant boxes to adjust your account profile’s user preferences, or by sending us an email with your request to privacy@logicworks.net

You may also opt-out of further marketing communications by replying to any promotional email we have sent you or following the opt-out links on that message. This opts out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions.

  • Third-Party Advertising. If you do not want us to share your personal data with unaffiliated or non-agent third parties for promotional purposes, you can opt-in/opt-out by checking the relevant box located on the form where we collect your data. You can also always opt-out by logging into the Website and checking or unchecking the relevant boxes to adjust your account profile’s user preferences, or by sending us an email stating your request to privacy@logicworks.net
  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly. For more information about tracking technologies, please see our Cookie Notice.
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by checking the relevant box located on the form where we collect your data. You can also always adjust your user advertising preferences in your account profile by checking or unchecking the relevant boxes, or by sending us an email stating your request to privacy@logicworks.net

Each time you interact with our website, we may, depending on the consent provided and your jurisdiction, automatically collect personal information, including technical data about your device, your browsing actions and patterns, content and usage data. We collect this data using Cookies, server logs and other similar technologies like pixels, tags and other identifiers in order to remember your preferences, to understand how our website is used, and to customise our marketing offerings.

Please see more information in our Cookie Notice here.

Jurisdiction Specific Additional Information

We are subject to the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR) in relation to goods and services we offer to individuals and our wider operations in the UK and European Economic Area (EEA).

This privacy notice relates to personal data where Logicworks is the controller of the personal data subject to UK and EEA data protection law.

1. EU Representative

We have appointed IT Governance Europe Ltd to act as our EU representative. If you wish to exercise your rights under the EU General Data Protection Regulation (EU GDPR) or have any queries in relation to your rights or general privacy matters, please email our representative at eurep@itgovernance.eu as well as privacy@logicworks.net

Please ensure you include our company name in any correspondence you send to our representative

2. UK representative

We have appointed GRCI Law limited to act as our EU representative. If you wish to exercise your rights under the EU General Data Protection Regulation (EU GDPR) or have any queries in relation to your rights or general privacy matters, please email our representative at eurep@igrcilaw.eu as well as privacy@logicworks.net

Please ensure you include our company name in any correspondence you send to our representative

Logicworks acts only as a Data Processor with respect to Personal Information that is collected, stored or used by its Customers. Logicworks’ sole function is to provide the limited technical support needed to run Customers’ systems on Logicworks’ servers for the benefit of those Customers.

The table below describes the ways we plan to use your Personal Data, and which Lawful Basis we rely on to do so. We have also identified what our legitimate interests are where appropriate.




We use your personal information on the basis that it is necessary for us evaluate applications and candidates for a vacant role prior to entering into an employment contract for that role with the most suitable candidate.

Recruitment of candidates (contractors, employees and providers)

We may use the personal information we collect about you via https://boards.greenhouse.io/logicworks39 to assess your skills, qualifications, and suitability for the role for which you applied.

We may use the following personal data:

  • Identity data
  • Contact data
  • Location data
  • Candidate Data

Legitimate interest

When we rely on this, we will carry out a Legitimate Interests Assessment to ensure we consider and balance any potential impact on you (both positive and negative), and your rights under Data Protection Law.

Our legitimate business interests do not automatically override your interests – we will not use your Personal Data for activities where our interests are overridden by the impact on you unless we have your consent or are otherwise required or permitted to by law.

Managing our business

We process Personal Data for our own legitimate business interest. This relates to us managing our business to enable us to maintain and monitor the performance of our website and to constantly look to improve the website and the services it offers to our users, including when we respond to your queries and complaints, where you are not a client or supplier, or a potential client or supplier.

We may use the following personal data:

  • Identity data
  • Contact data
  • Technical data
  • Marketing and communications data

Provide and maintain our Websites.

To provide and maintain our Website, including to monitor the usage of these, troubleshooting, data analysis, network security and system testing necessary for our legitimate interests in maintaining the useability, security and integrity of our website
We may use the following personal data:

  • Identity data
  • Location data
  • Transaction data
  • Technical data

Recommendations and marketing

To make recommendations to you about services that may interest you. We may use the following personal data:

  • Identity data
  • Contact data
  • Technical Data
  • Marketing and communications data
  • Usage data

To measure and analyse the effectiveness of the advertising we serve you. We may use the following personal data:

  • Identity data
  • Contact data
  • Location data
  • Technical Data
  • Marketing and communications data
  • Usage data

To make suggestions and recommendations to you about goods or services that may be of interest to you and necessary for our legitimate interests (to develop our products/services and grow our business). We may use the following personal data:

  • Identity data
  • Contact data
  • Location data
  • Technical Data
  • Marketing and communications data
  • Usage data

Rights and claims

To enforce or apply our Website terms of use, our policy terms and conditions, or other contracts. To exercise our rights, to defend ourselves from claims and to keep to laws and regulations that apply to us and the third parties we work with. We may use the following personal data:

  • Identity data
  • Contact data
  • Transaction data
  • Technical data
  • Profile data
  • Usage Data

Data subject rights

Verifying your identity when you exercise your data subject rights. Fulfilling data subject rights requests. We may use the following personal data:

  • Identity data
  • Contact data
  • Location data
  • Technical data
  • Usage Data
  • Candidate Data

Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud, and in the context of a business reorganisation or group restructuring exercise.

Legal obligations

We may use your Personal Data to comply with laws (for example, if we are required to co-operate with a police investigation after a court order orders us to).

Legal requirement

The processing is necessary for compliance with legal obligations, such as but not limited security requirements.

To comply with applicable law, for example in response to a request from a court or regulatory body, where such request is made in accordance with the law.

Criminal activity

To detect fraudulent or criminal activity, we may share information with forces such as the police.


We may have to get your consent to use your Personal Data, such about you or when we want to send you marketing.

Wherever consent is the only reason for using your Personal Data, you have the right to change your mind and/or withdraw your consent at any time by clicking the Unsubscribe button at the bottom of an applicable email or by contacting us.


To measure and analyse the effectiveness of the advertising we serve you.

We may collect IP addresses and store Cookies on visitors’ devices.

We may use the following personal data, depending on what you consent to:

  • Identity data
  • Contact data
  • Location data
  • Technical Data
  • Marketing and communications data
  • Usage data
  • Candidate Data

Data analytics

We use data analytics to improve our website, products/services, marketing, customer relationships and experiences. We may use the following personal data:

  • Identity data
  • Transaction data
  • Technical Data
  • Profile data
  • Usage data

More details about who we share your personal data with and why are set out in the table below. In most circumstances, you do not need to pay any charge for exercising your rights. We have one month to respond to you.

To exercise your rights or get more information about exercising them, please contact us at, privacy@Logicworks.com. giving us enough information to identify you.


Processing operation (use) by recipient

Relevant categories of personal data transferred to recipient



Marketing tool used within the Logicworks group to manage marketing automation tools, communicate with users, track web-based activity, and personal data freely and acquired via consent.

Data collected via a Hubspot API, which will capture (if previously entered or gathered via consent) the name email address details provided by the data subject directly. Data collected via API also includes device data including IP address, location data, web-behavior data including pages visited, actions taken on website (form fills).

6Sense Account Based Marketing Orchestration Platform


Marketing platform used to track web-activity data including pages visted, duration, date, location, as well as previous search history.

Data is gathered by Javascript implemented via Google Tag Manager.

Preference Data, Location data, Technical Data, Usage Data, Non-personal data.

Google Analytics

Anonymized website data is collected via tag operating via Javascript, implemented via google tag manager. Website data transferred is anonymous and relates to pages viewed, time spent on site, and location

Preferences, Location Data, Technical Data, Usage Data

Google Ads

Anonymized website data is collected via tag operating on website implemented via Google Tag Manager. Tracks users actions on site in relation to clicking on ad. Processes search history data of user.

Preferences, Location Data, Technical Data, Usage Data


Marketing tool used to host relevant product assessments that are embedded on our site. Implemented via Javascript via Google Tag Manager. All data collected via forms is freely acquired and consented. Form field data is shared via Hubspot, and used for targeted outreach for user preferences on products/services.

Identity data (when consented to)

Please see more details about your rights in the table below. In most circumstances, you do not need to pay any charge for exercising your rights. We have one month to respond to you.

Right to be informed: We have a legal obligation to provide you with concise, transparent, intelligible, and easily accessible information about your personal information and our use of it. We have written this notice to do just that, but if you have any questions or require more specific information.

Right of access: You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information. When you request this data, this is known as making a data subject access request (DSAR). In most cases, this will be free of charge; however, in some limited circumstances, for example repeated requests for further copies, we may apply an administration fee.

Right to rectification: You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.

Right to erasure: You have the right to ask us to erase your personal information in certain circumstances. We have the right to refuse to comply with a request for erasure if we are processing the Personal Data for one of the following reasons:

  • To exercise the right of freedom of expression and information.
  • To comply with a legal obligation.
  • To perform a task in the public interest or exercise official authority.
  • For archiving purposes in the public interest, scientific research, historical research or statistical purposes.
  • For the exercise or defence of legal claims.

Right to restriction of processing: You may ask us to stop processing your Personal Data. We will still hold the data but will not process it any further. This right is an alternative to the right to erasure. If one of the following conditions applies, you may exercise the right to restrict processing:

  • The accuracy of the Personal Data is contested.
  • Processing of the Personal Data is unlawful.
  • We no longer need the Personal Data for processing, but the Personal Data is required for part of a legal process.
  • The right to object has been exercised and processing is restricted pending a decision on the status of the processing.

Right to object to processing: You have the right to object to processing in certain circumstances. You can also object if the processing is for a task carried out in the public interest, the exercise of official authority vested in you, or your legitimate interests (or those of a third party).

Right to data portability: This right only applies if we are processing information based on your consent or for the performance of a contract and the processing is automated.

We hope that we can resolve any query or concern you raise about our use of your information. Please contact us atprivacy@Logicworks.com first and title your email “Complaint”. All complaints will be treated in a confidential manner, and we will try our best to deal with your concerns.

You have the right to lodge a complaint with a supervisory authority in the EEA member state where you work or normally live, or where any alleged infringement of Data Protection Law occurred.

The details of European supervisory authorities can be found here: Our Members | European Data Protection Board (europa.eu)

The supervisory authority in the UK is the ICO, which may be contacted at https://ico.org.uk/concerns or by telephone on 0303 123 1113.

The details of the supervisory authority in Switzerland can be found here: https://www.edoeb.admin.ch/edoeb/en/home.html 

Rights of California Residents

We do not sell your personal information.

We may collect the personal information [and sensitive personal information] categories listed in the table[s] below. The table[s] also list[s], for each category, our expected retention period [, use purposes,][ and] [whether we sell the information or share it with third parties for cross-context behavioral advertising].

Personal Information Category

Retention Period

Business Purpose

Sold or Shared

Identifiers, identity data and contact data such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.

For as long as a legitimate business purpose exists

Used to communicate with users who wish to learn more/purchase our products/services.


California Customer Records personal information, which includes a name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Some personal information included in this category may overlap with other categories.

For as long as a legitimate business purpose exists

Used to communicate with users who wish to learn more/purchase our products/services.


Protected classification characteristics under California or federal law, such as age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, reproductive health decision-making, military and veteran status, or genetic information (including familial genetic information).

Not collected

Not collected


Commercial information, such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

For as long as a legitimate business purpose exists

Used to identify current in market accounts, and deliver messaging based on business needs/services requested


Biometric information, such as genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

Not Collected

Not Collected

Not Collected

Internet or other similar network activity, such as browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

For as long as a legitimate business purpose exists

Used to create targeted messaging for users interested in our product/services.


Geolocation data, such as physical location or movements.

For as long as a legitimate business purpose exists

Used to understand market for services and assign proper Logicworks rep for communication.


[Sensory data, such as audio, electronic, visual, thermal, olfactory, or similar information.]

Not collected

Not Collected


[Professional or employment-related information, such as current or past job history or performance evaluations.]

For as long as a legitimate business purpose exists

Used to identify decision makers in account and differentiate messaging based on interests in products/services. Also used to tailored


Non-public education information, which may include education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student

Not Collected

Not Collected


Inferences drawn from other personal information, such as a profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Not Collected

Not Collected


Sensitive personal information is a subtype of personal information consisting of specific information categories. While we collect  personal information it does not fall  within the sensitive personal information categories listed in the table below, or the CCPA does not treat this information as sensitive because we do not collect or use it to infer characteristics about a person.

Sensitive Personal Information Category

Retention Period

Business Purpose

Sold or Shared

Government identifiers, such as your Social Security number, driver’s license, state identification card, or passport number.

Not Collected

Used to communicate with users who wish to learn more/purchase our products/services.


Complete account access credentials, such as user names, account numbers, or card numbers combined with required access/security code or password.

Not Collected

Not Collected


Precise geolocation, such as your physical location within a small area (1,850 feet radius).

Not collected

Not Collected
IP Address is collected, but it not traceable within 1850 feet radius


[Racial or ethnic origin.]

Not Collected

Not Collected


Religious or philosophical beliefs.

Not Collected

Not Collected


Union membership

Not Collected

Not Collected


Mail, email, or text messages contents not directed us.

Not Collected

Not Collected


Genetic data.

Not collected

Not Collected


Unique biometric information used for identification.

Not Collected

Not Collected


Health information.

Not Collected

Not Collected


Sex life, or sexual orientation information.

Not Collected

Not Collected


Under California’s “Shine the Light” law, website visitors who are California residents may request and obtain a notice once a year about the personal information we share with other businesses for their direct marketing purposes. Such a notice includes a list of the categories of personal information that was shared (if any), and the names and addresses of all third parties with which the personal information was shared (if any). The notice covers the preceding calendar year. To obtain such a notice, please contact us as previously described.

Verified California residents have the right to:

  • Request and receive a copy of the personal information we have collected about them during the prior 12 months, we will endeavour to provide the information in a format that is readily useable, including by mailing you a paper copy or providing an electronic copy.
  • Request and receive disclosure of our information sharing practices during the prior 12 months, including a list of the categories of personal information sold with the category of third party recipients and a list of the categories of personal information that we disclosed for a business purpose.
  • Request that we not sell personal information about them and
  • Request that we delete (and direct our service providers to delete) their personal information subject to certain exceptions.

For purposes of the CCPA personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.

In order to make a request for disclosure California residents may contact us at privacy@Logicworks.com. We will ask you for information that allows us to reasonably verify your identity (that you are the person about whom we collected personal information) and will use that information only for that purpose.

For requests for deletion of your information please understand that California law permits us to retain certain information and not to delete it under certain circumstances. By way of example, we are not required to comply with a request to delete information if the information is necessary for us to complete a transaction for you or otherwise perform a contract; to detect, protect against, or prosecute security incidents, fraud or illegal activity; to use the information only internally in ways reasonably aligned with your expectations as our customer (such as maintaining sales records), and to comply with legal obligations. If we receive such a request from you, we will notify any service providers we have engaged to delete your information as well.

We will not discriminate against you as a result of your exercise of any of these rights.

In addition, under this law you are entitled to be advised how our site handles “do not track” browser signals. We do not use technology recognising do-not-track signals from your browser.

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@logicworks.net or write us at: Logicworks Systems Corporation, Attn: Privacy Team, 155 6th Ave., 8th Floor, New York, NY 10013.

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

  • Confirm whether we process their personal information.
  • Access and delete certain personal information.
  • Data portability.
  • Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

  • Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
  • Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights please privacy@logicworks.net

We may process your information if you have given us specific permission (express consent) to do use your information for a specific purpose, or in situations where your permission may be inferred (implicit consent), You can with draw your consent at any time by emailing us at privacy@logicworks.com

In some exceptional instances we may be able to process your information without your consent:

  • If collection is clearly in the consent of the individual and consent cannot be obtained in a timely manner
  • For investigations in fraud and crime prevention
  • For business transactions provided certain conditions are met
  • If disclosure is required to comply with applicable law
  • If it is reasonable to expect collection with consent would compromise the accuracy and/or availability of the information and the collection is reasonable for the purposes related to investigating a breach of agreement or a contravention of the laws of Canada
  • If it was produced by an employee in the course of their employment, business or profession and the collection is consistent with the purpose for which the information was produced.
  • If the collection is solely for artistic, journalistic or research purposes.
  • The information is publicly avaible and specified in the applicable regulations.

Acceptable Use Policy


RapidScale, Inc., Logicworks Systems Corporation, and their respective affiliates (collectively, “RapidScale”) provide a variety of information, Internet, network-, and technology-related services (“Services”). RapidScale has formulated this Acceptable Use Policy (“AUP”) in order to ensure the appropriate use of the Services and the RapidScale. network, systems, portal (http://portal.rapidscale.net), and facilities (“Infrastructure”) including any access to the Services and/or Infrastructure via RapidScale’s Service Accounts, APIs, third-party integrations, and data extractions, by our customers, our customers’ customers, members or end-users, and any other parties who use or access the Services or the Infrastructure (collectively, “Users”). All Users must comply with this AUP. By using or accessing the RapidScale Services or Infrastructure, Users agree to be bound by the terms of this AUP. Any indirect or attempted violation of this policy by or on behalf of a User, and any actual or attempted violation by a third party on behalf of a User, shall be considered a violation of this AUP by the User and the User shall be held directly accountable therefore.

RapidScale prohibits any User’s continued operation of and/or access to RapidScale Services and/or Infrastructure (1) that has been compromised by third parties or automated agents or (2) where data under RapidScale’s management is or has been compromised, which, in either case, such operation or access has the potential to affect other RapidScale systems and/or customers. Under the foregoing circumstances, RapidScale, at its sole discretion, reserves the right to shut down and/or isolate RapidScale Systems and/or Infrastructure at any time.

B. Acceptable Use

Users shall not use the RapidScale Services or Infrastructure in any way, including to transmit, distribute, or store material: (a) in violation of any applicable law, regulation, or judicial order; (b) that violates the terms of this AUP, the terms of any applicable agreement with RapidScale (“Agreement”), or any other RapidScale policy applicable through this AUP or the Agreement; (c) that interferes with or adversely affects the Services or Infrastructure or use of the Services or Infrastructure by other RapidScale customers; or (d) that may expose RapidScale to criminal or civil liability. Users shall cooperate with RapidScale in investigating and correcting any apparent or suspected breach of this AUP. Users shall be solely responsible for any material that they maintain, transmit, download, view, post, distribute, or otherwise access or make available using the Services or Infrastructure.

In particular, but without limiting the more general prohibitions in this AUP, Users shall not use the RapidScale Services and/or Infrastructure, or assist anyone else, to do or attempt to do any of the following:

  1. Transmit, distribute or store information or material that, as reasonably determined by RapidScale, is (a) inappropriate, obscene (including child pornography), defamatory, threatening, abusive, advocating violence, or which violates a law, regulation, or public policy; (b) harmful to or interferes with RapidScale’s provision of Services, the Infrastructure, or any third party’s networks, equipment, applications, services, or Web sites (e.g., viruses, worms, Trojan horses, etc.); (c) would infringe, dilute, misappropriate, or otherwise violate any privacy, intellectual property, publicity, or other personal rights including, without limitation, copyrights, patents, trademarks, trade secrets, or other proprietary information (including unauthorized use of domain names); (d) falsified data including, but not limited to, subscriber information, account data, contracts, billing information, PCI, PHI data, and credit card data; (e) falsified contact or identity information to access RapidScale Systems and/or Infrastructure; (f) fraudulent or contains false, deceptive, or misleading statements, claims, or representations (such as “phishing”); or (g) violates generally accepted standards of Internet usage.
  2. Disrupt, degrade, impair, or violate the integrity or security of the Services or Infrastructure or the computers, services, accounts, or networks of any other party (e.g., “hacking,” “denial of service” attacks, etc.), including any activity that typically precedes attempts to breach security such as scanning, probing, or other testing or vulnerability assessment activity, or engaging in or permitting any network or hosting activity that results in the blacklisting or other blockage of RapidScale internet protocol space.
  3. Avoid incurring charges or otherwise being required to pay for, or resell, RapidScale Services or Infrastructure.
  4. Monitor data or traffic on any network or system except as expressly authorized by RapidScale and any owner or authorized manager of such network or system.
  5. Transmit unsolicited bulk e-mail messages (“Spam”); having third parties send out Spam on any User’s behalf; receiving replies from unsolicited e-mails (commonly referred to as “drop-box” accounts) or configuring any e-mail server in such a way that it will accept third party e-mails for forwarding (e.g., “open mail relay”). Bulk e-mail may only be sent to recipients who have expressly requested receipt of such e-mail messages via a “verified opt-in” process, which must be adhered to in its entirety for any bulk e-mail to be considered “solicited” by RapidScale. Users that send bulk e-mail must maintain complete and accurate records of all e-mail subscription requests (verified opt-ins), specifically including the e-mail and associated headers sent by every subscriber, and to immediately provide RapidScale with such records upon request of RapidScale. If a site has roaming users who wish to use a common mail server, the mail server must be configured to require user identification and authorization. Users are also prohibited from using the service of another provider to send Spam in order to promote a site hosted on or connected to the Services or Infrastructure, and Users shall not use the Services or Infrastructure in order to: (a) send e-mail messages that are excessive and/or intended to harass or annoy others; (b) continue to send e-mail messages to a recipient that has indicated that he/she does not wish to receive them; (c) send e-mail with forged TCP/IP packet header information; (d) overload a system or network with broadcast attacks or send malicious e-mail, including, without limitation, “mailbombing”; (e) create, forward, post, or distribute chain messages of any type (also known as “pyramid” or “ponzi” schemes); or (f)(i) set up “mailback” or “drop box” addresses in order to receive responses from Unsolicited Bulk Email (“UBE”), either directly by User or by a third party on behalf of User; (ii) channel such activities through a RapidScale account, remailer; or (iii) channel UBE through RapidScale Services and/or Infrastructure causing an adverse effect to such RapidScale Services and/or Infrastructure.
  6. Violate any charters, policies, rules or agreements promulgated by any search engines, subscription web services, chat areas, bulletin boards, web pages, USENET, or other services accessed via the RapidScale Services or Infrastructure, or the accepted norms and expectations of the Internet community at large (collectively, “Usenet Rules”), including, without limitation, any cross postings to unrelated news groups, continued posting of off-topic messages, and disrupting newsgroups with materials, postings, or activities that are inappropriate (as determined by RapidScale in its sole discretion), unless such materials or activities are expressly allowed or encouraged under the Usenet Rules.
  7. Host a web page that acts maliciously against visitors (including Users) of that such web page, including by (i) exploiting any scripts presented on a web page, or (ii) utilizing programs, scripts or commands to abuse a website, (e.g., by using bandwidth excessively).
  8. Violate the applicable acceptable use policies of other internet service providers (“ISPs”) when data, content, or other communications are carried across the networks of such ISPs.
  9. Circumvent or alter the processes or procedures to measure time, bandwidth utilization or other methods to document usage of RapidScale Services and/or Infrastructure.
  10. Sublicense, resell, lend, distribute or otherwise make available any RapidScale Service(s) and/or Infrastructure, or advertise any of the foregoing, except as expressly authorized in writing by RapidScale.

RapidScale receives and processes notices of copyright infringement pursuant to the Digital Millennium Copyright Act (DMCA). If your account is identified in one or more notices, you will be provided with those notices and afforded an opportunity to respond. It is RapidScale’s policy to terminate in appropriate circumstances the account of any User who is a repeat infringer. For more information regarding RapidScale’s policies and procedures addressing copyright infringement, please visit https://rapidscale.net/dmca.

C. RapidScale’s Rights and Remedies

RapidScale has no responsibility for any material or information created, stored, maintained, transmitted, or accessible on or through the RapidScale Services or Infrastructure and is not obligated to monitor or exercise any editorial control over such material. In the event that RapidScale becomes aware that a User’s use of the RapidScale Services or Infrastructure or any material may violate this AUP and/or expose RapidScale to civil or criminal liability, RapidScale reserves the right to investigate such use or material, block access to or transmission of such material, and suspend or terminate any Services without liability or notice. Users who violate this AUP may incur criminal or civil liability, and RapidScale further reserves the right to refer violators to civil or criminal authorities and cooperate fully with legal authorities and third parties in investigating any alleged violations of this AUP, including disclosing the identity of any User that RapidScale believes is responsible for such violation. RapidScale also reserves the right to implement technical mechanisms to prevent AUP violations. Nothing in this AUP shall limit in any way RapidScale’s rights and remedies at law or in equity that may otherwise be available.

D. Additional Provisions for Internet Data Center

The following provisions shall apply to each RapidScale customer (“Customer”) and all individuals that have access to RapidScale’s Internet Data Centers (“IDC”). The below provisions are in addition to the rules of the individual IDC and RapidScale security or related policies. In the event of a conflict between this Section D and the rules of the individual IDC or RapidScale security or related policies, the rules of the individual IDC or RapidScale security or related policies shall control.

  1. Access to the IDCs. Only those individuals properly authorized by our Network Operations Center in accordance with RapidScale’s security policies shall be permitted to access the IDCs. Customer shall deliver prior written notice to RapidScale of any personnel for which they desire to provide IDC access (“Authorized Personnel”) in accordance with RapidScale’s security policies. Neither Customer nor its Authorized Personnel shall allow or enable any unauthorized persons to have access to or enter any IDC, such as by “tailgating” or any other means. Customer and its Authorized Personnel may only access that portion of an IDC made available by RapidScale to such Customer for the placement of such Customer’s equipment and use of the IDC-related Services (the “Customer Area”), and common areas of the IDC (e.g., entryways and bathrooms) unless otherwise approved and accompanied by an authorized RapidScale representative.
  2. Conduct at IDCs. Customer and its Authorized Personnel shall adhere to and abide by all security and safety measures established by RapidScale from time to time and set forth in any policies or customer guides provided by RapidScale to Customer or posted at the IDC. Customer and its Authorized Personnel shall not: (a) touch, inspect, interface, or interfere with, use, misuse, or abuse any RapidScale or third party’s property or equipment; (b) harass or interfere with the normal activities of any individual, including RapidScale or other customers’ employees or authorized representatives; or (c) engage in or assist another in engaging in any activity that is in violation of the law or this AUP.
  3. Prohibited Items. Customer and its Authorized Personnel shall keep each Customer Area clean, free, and clear of debris and refuse. Customer shall not, except as otherwise agreed to in writing by RapidScale: (a) place any computer hardware or other equipment in the Customer Area that is not required for the use or implementation of Services or which contains any combustible or hazardous material; (b) store any paper products or other combustible materials of any kind in the Customer Area (other than equipment manuals); or (c) bring any Prohibited Materials (as defined below) into any IDC. “Prohibited Materials” include, without limitation, the following and any other similar items: food and drink; tobacco products; explosives and weapons; hazardous materials or chemicals; alcohol, illegal drugs, and other intoxicants; magnets or electro-magnetic devices; radioactive materials; or photographic or recording equipment of any kind (other than tape or digital backup equipment used exclusively for the Customer’s own equipment).
  4. Customer Equipment and Connections. Each piece of equipment installed in a Customer Area (the “Customer Equipment”) must be clearly labeled with Customer’s name (or code name provided in writing to RapidScale) and individual component identification. All Customer Equipment shall be identified in writing by Customer and each connection to and from a piece of Customer Equipment shall be clearly labeled with Customer’s name (or code name provided in writing to RapidScale) and the starting and ending point of the connection. Customer Equipment must be configured and run at all times in compliance with the manufacturer’s specifications, including power outlet, power consumption, and clearance requirements. Customer must provide RapidScale with at least 48 hours prior notice any time Customer intends to connect or disconnect any Customer Equipment or other equipment.

E. Indirect Violations.


F. Reporting.

Users are required to immediately report to RapidScale (i) any event or issue which could compromise the stability, service or security of the RapidScale Services or Infrastructure and (ii) any known violation of this Acceptable Use Policy.

G. Changes to Policy.

RapidScale reserves the right to modify this AUP at any time with or without notice. A current version of the policy is posted on RapidScale’s website at https://rapidscale.net/acceptable-use-policy. All changes shall be effective (a) immediately for (i) for all new Users, (ii) any new or newly-subscribed-to RapidScale Services or Infrastructure of an existing User, or (iii) changes made to comply with applicable law, and (b) thirty (30) days after the date first posted for all other changes.

H. Complaints/Questions.

Complaints or questions regarding this Acceptable Use Policy should be sent to abuse@rapidscale.com.

ESIGN Disclosure

This e-sign disclosure (the “Disclosure”) from Logicworks Systems Corporation (“Logicworks”, “we” or “us,”) applies to all communications between you and Logicworks.  The words “you” and “your” means you, the uniquely identifiable individual person or entity who has (a) received correspondence from us requesting the execution of documentation or (b) visited, registered, generated a log-in or otherwise created a trackable profile on any one or more of the web pages operated by Logicworks (collectively, the “Website”).   If you are using the Website at any time in any manner as an employee, representative, promoter or agent for any business or entity, then you understand and agree that this Disclosure applies to such business or entity and that you are accepting these terms on behalf of yourself and such business or entity.


You agree that we may provide you with any communications relating to your use of the Website and any service offered by Logicworks in electronic format.  You further agree that any signatures communicated electronically are enforceable and binding.  Your consent to receive electronic communications and participate in electronic transactions includes, but is not limited to, (a) all legal and regulatory communications, (b) notices, disclosures, authorizations, alerts or other communications around your use of the Website and any service offered by Logicworks, (c) inquiries, invoices, statements or other communications about your account , (d) changes in the terms of your account, the terms of any third-party agreements, or to agreements applicable to all Logicworks customers similarly such as the Terms of Use and Privacy Policy, and (e) any execution of any binding document.  You understand and agree that this consent may cover information that we are required by law to provide to you in writing.  Communications that we provide to you electronically may be provided in the following forms as determined by Logicworks: (a) via e-mail, (b) by access to a web site that we designate, (c) by requesting you download a PDF file or (d) by displaying information to you on the Website through text, graphic, pop-up window or otherwise.


You may withdraw your consent to receive communications in electronic form but doing so may cause you to lose access to the Website and to the services offered by Logicworks. We will not impose any fee to process the withdrawal of your consent to receive electronic communications. Any withdrawal of your consent to receive electronic communications will be effective only after we have a reasonable period of time to process your withdrawal. To withdraw your consent, you must e-mail lw-legal@logicworks.com and provide an acknowledgement that you are willingly giving up any ability to access the Website and any services offered by Logicworks. It is your responsibility to provide us with true, accurate and complete e-mail address, contact, and other information related to this Disclosure and to maintain and update promptly any changes in this information by notifying Logicworks by e-mail to lw-legal@logicworks.com.


In order to access, view, and retain electronic communications that we make available to you, you will need an internet browser that supports 128 bit encryption; sufficient electronic storage capacity on your computer’s hard drive or other storage unit; an e-mail account with an internet service provider and e-mail software; and a personal computer that meets the following hardware and software requirements: 300 MHz Pentium CPU or better, 128 MB of RAM or better and Adobe Acrobat Reader 7.0 or higher.


You should not expect a paper copy of any communication from us. You can obtain a paper copy of an electronic communication by printing it yourself.  All communications in either electronic or paper format from us to you will be considered “in writing.” You should print or download for your records this Disclosure and any other communication that is important to you.


You acknowledge and agree that your consent to electronic communications is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act, and that you and we both intend that such Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means. We will provide you with notice of any such termination of or change to this Disclosure as required by law.


No person under the age of 18 may use the Website. Logicworks does not knowingly solicit business or gather information from minors and requests that any minor have their parent or a responsible adult contact us. If you are a minor, please leave this site immediately.


In the event that any of the terms or provisions of this Disclosure shall be held to be unenforceable, the remaining terms and conditions shall be unimpaired and the unenforceable term or provision shall be replaced by such enforceable term or provision as comes closest to the intent underlying the unenforceable term or provision.


Nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark or copyrighted work displayed on the Website without the written permission of Logicworks and/or the owner of the mark, logo or icon, as applicable. Any unauthorized use of marks or images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.