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Privacy Notice

This document is also known as a privacy policy. This notice is layered, so you can easily find the information that is applicable to you. Please click the headings or subheadings to read the full text.

Logicworks respects your privacy and commits to protecting it through our compliance with the practices described in this notice.

This notice describes our practices for collecting, using, maintaining, protecting, and disclosing or other digital properties, communications, or forms that link or refer to this notice (our “Website”). This notice applies to the personal data collected through our Website www.logicworks.com, regardless of the country where you are located.

Our processing activities may be more limited in some jurisdictions due to the restrictions of their laws. For example, the laws of a particular country may limit the types of personal information we can collect or the manner in which we process that personal information. In those instances, we may adjust our internal policies and/or practices to adapt to the requirements of local law.

We take reasonable measures to ensure that any personal information collected is relevant for the purposes for which it is to be used. Logicworks does not process personal information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by the individual. To the extent necessary for those purposes, steps to ensure that personal information is reliable for its intended use, accurate, complete, and current.

This Privacy Notice supplements our other notices and is not intended to override them.

Please read this notice carefully to understand our policies and practices for processing and storing your personal data.

The website www.logicworks.com is provided by Logicworks Systems Corporation, a company whose office is at Logicworks Systems Corporation, 155 Avenue of the Americas, 8th Floor, New York, NY 10013 (‘we’, ‘our’, ‘us’, or ‘Logiworks’).

Logicworks will answer questions regarding the collection, storage and use of Personal Information that we collect from this Website. Please contact us:

Name:  Logicworks Privacy Team

By email: privacy@logicworks.net

By mail: Logicworks Systems Corporation
155 Avenue of the Americas
8th Floor
New York, NY 10013
Attn: Logicworks Privacy Team

We have appointed GRCI Law Limited as our DPO, who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, our privacy practices or how we handle your personal data, please contact our DPO at dpoaas@grcilaw.com.

Personal data (also called personal information) is information which we could reasonably use to identify you directly or indirectly for example your name, address, bank account details, internet protocol (IP) address, username or another identifier.

Some personal data is unique to you and therefore requires greater protection. This data is referred to as sensitive or special category data which includes information regarding your health, religious or philosophical beliefs, race, or ethnicity to provide a few examples.
Some jurisdictions may consider additional categories of personal data to be sensitive data, including financial information or precise geolocation.

We collect personal information from the visitors to our website and customers. We may collect, use, store and transfer different kinds of personal information about you depending on our relationship with you:

  • Identity data: may include your  name, user name or other similar identifier and any other identity data that you may include in your communication with us.
  • Employment and Commercial Data:  may include your company names and job titles.
  • Contact data: may include addresses, phone numbers, facsimile numbers, and email addresses.
  • Transaction Data: may include details about our transactions with you including, service orders,  fulfilment of your orders,maintenance requests and billing details.
  • Preferences: may include details about your product and service preferences.
  • Communication and Requests: includes your reasons for contacting Logicworks, your communication records and copies of your correspondence (including email addresses), if you contact us; and your responses to surveys that we might ask you to complete for research purposes.
  • Candidate data: Includes information you have provided to us in your curriculum vitae, covering letter and/or application form, including name, title, address, telephone number(s), personal email address, date of birth, job title, job role, location, employment history, qualifications, areas of specialisms and registrations with professional bodies.
  • Location data: we may collect your location data from your IP address and through your contact forms and communications with us within which you provide us those details.
  • Technical data: we may collect your IP address, your login data, browser, version and language, time zone setting and location, internet service provider, browser plugin types and versions, operating system and platform, and other technology on the devices you use to access our Website.
  • Usage data: Includes information about how you use our Website, access dates and times, Web pages viewed, search information, and other similar statistics.
  • Marketing and communications data: Includes your preferences in receiving marketing, from us and our third parties and your newsletter subscription preference.
  • Non-personal data that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information, statistics, or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Website feature.

Logicworks does not intentionally collect personal information that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, views, or activities, that concerns health or sex life, information about social security benefits, or information on criminal or administrative proceedings and sanctions other than in the context of pending proceedings.

Some jurisdictions may consider additional categories of personal data to be sensitive data, including financial information or precise geolocation, will only process that and any other sensitive personal information in the relevant jurisdiction if and to the extent permitted or required by applicable law.

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us information about yourself by filling in forms or by corresponding with us by phone, email or otherwise. This includes information you provide when you create an account, subscribe to our service, search for a product or service, place an order, enter a promotion or survey, call our customer service number, and when you report a problem with our Website.

We collect personal information directly from you  via interactive tools and forms located on the Website. Logicworks’ interactive forms and tools include, but are not limited to, Live Person Chat, Contact Us, and Build A Solution.

  • Automated technologies or interactions – We also collects standard information from you using automated tools. These automated tools collect information such as your browser type and language, Internet service provider, Internet protocol (IP) address, access dates and times, Web pages viewed, search information, and other similar statistics. The automated tools used by Logicworks to collect this information include, without limitation, Web beacons, cookies, embedded Web links and other commonly used information-gathering tools. Please see our Cookie Notice for more information.
  • Third parties or publicly available sources. We may receive information about you from third parties including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, data brokers, or aggregators.

We need your personal information to conduct our business and provide you with our website and services. We only process personal information if and to the extent permitted or required by applicable law  in the relevant  jurisdiction, including in accordance with a lawful basis and/or  an individual’s consent as required  by law.

Most commonly we will use your personal information in the following circumstances:

  • Where you have consented before the processing.
  • Where we need to perform a contract, we are about to enter or have entered with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

For more information in specific jurisdictions see the following sections at the end of this privacy notice:

We use your personal data to provide you with products, offer you services, communicate with you, deliver advertising and marketing, or to conduct other business operations, such as using data to improve and personalize your experiences. Examples of how we may use the personal data we collect include to:

  • Present and personalizing our Website and provide you with the information, products, services, and support that you request from us.
  • Meet our obligations and enforce our rights arising from any contracts with you, including for processing payments, billing or collections, or comply with legal
  • Fulfil the purposes for which you provided the data or that were described when it was collected.
  • Notify you about changes to our Website, products, or services.
  • Ensure that we present our Website content in the most effective manner for you and for your computer.
  • Diagnosing problems with a Customer’s hosting environment, provide access to secure areas of this Website (e., CRP or Pulse)
  • Administer our Website and conduct internal operations, including for troubleshooting, data analysis, testing, research, statistical, and survey purposes.
  • Improve our Website, products or services, marketing, or customer relationships and experiences.
  • Enable your participation in our Website’s interactive, media, or other similar features.
  • Protect our Website, employees, or operations.
  • Configuring marketing and outreach programs, measuring or understanding the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
  • Tracking the number of times advertisements and emails are viewed, correspond with potential new customers (subject to their consent), and update services on a periodic basis
  • Make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them.

We may use non-personal data for any business purpose.

If we rely on your consent to process your personal information, which may be express or implied consent according to the applicable law, you have the right to withdraw consent at any time. You can withdraw your consent by contacting us at privacy@logicworks.net

Please note that this will not affect the lawfulness of the processing before the withdrawal, nor when applicable law allows, will it affect the processing of your personal information on the basis of any other lawful ground other than consent.

Insofar as reasonably necessary for us in delivering our products and services to you and for the purposes set out in this Privacy Notice, we may share your personal information with the below parties that help us manage our business and deliver our products, or services:

  • Any member of our corporate group
  • Business partners, suppliers, service providers, sub-contractors, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization). We contractually require these third parties to keep that personal data confidential and use it only for the contracted purposes.
  • Third parties to market their products or services to you if you have consented to/not opted out of these disclosures. We contractually require these third parties to keep that personal data confidential and use it only for the contracted purposes. For more information, see Your Personal Data Use Choices.
  • Advertisers and advertising networks that require the data to select and serve relevant ads to you and others.
  • Credit reference agencies when required to assess your credit score before entering into a contract with you.
  • To fulfil the purpose for which you provide it.

We only allow those organisations to handle your personal information if we are satisfied, they take appropriate measures to protect your information. We also impose contractual obligations on them to ensure they can only use your personal data to provide services to us and to you.

We or the third parties mentioned above occasionally also share personal data with:

  • our and their external auditors, e.g., in relation to the audit of our or their accounts, in which case the recipient of the information will be bound by confidentiality obligations;
  • our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations;
  • law enforcement agencies, courts, tribunals, and regulatory bodies to comply with our legal and regulatory obligations;
  • other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency—usually, information will be anonymised, but this may not always be possible. The recipient of any of your personal data will be bound by confidentiality obligations.

The specific kind of information we share will depend on your activities with us and only to the extent as required or permitted by law, and/or with your consent.

Please note however that this Privacy Notice does not apply to sharing of personal information by third party providers who may collect personal information from you and may share it with us. In these situations, we strongly advise you to review the applicable the third party provider’s privacy notice before submitting your personal information.

We do business globally and may centralise certain aspects of our information processing activities and data storage in different countries. We may therefore have to share and transfer your personal information from one country to another, or even across multiple jurisdictions. Your personal information may therefore be subject to privacy laws that are different from those in the country where the personal information is collected or those in your country of residences.

We will ensure your personal information has an appropriate level of protection and will undertake appropriate due diligence and risk assessments prior to transferring the information. We will ensure the transfer your personal information in line with applicable Data Protection Law. Often, this protection is set out under a contract with the organisation that receives your personal information. You can find more details of the protection given to your information when it is transferred overseas by contacting us.

You may always choose what personal information (if any) you wish to provide to us. Please note, however, some of our products and services to you may be affected if you choose not to provide certain details, for example, we cannot reply to you without a name or contact details.

The security of your personal data is very important to us. We use physical, electronic, and administrative measures designed to protect your personal data from loss, misuse, and unauthorized access, use, alteration, or disclosure. These measures include employee training, periodic reviews, assessment, and implementation of new (or applicable) technologies and purging of data, encryption, firewalls, and restrictions on access. In addition, all personal data is located in data center facilities with enhanced security features. All data is safeguarded to established security standards.

Unfortunately, the transmission of information via the internet is not completely secure. Although we take reasonable efforts to protect your personal data, we cannot guarantee the security of your personal data transmitted to our Website. Any transmission of personal data is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Website.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Among other things, these links may lead you to white papers, reference articles, agency, or authority Websites, press releases, customer Websites, and the Websites of Logicworks’ preferred vendors. Logicworks does not transmit any Visitor information to these sites.  We also use Greenhouse to facilitate applications for open positions at Logicworks.

Clicking on those links or enabling those connections may allow the third party to collect or share data about you. We do not control these third-party websites, and we encourage you to read the privacy notice of every website you visit including that of Greenhouse.

Our Website is not intended for children. No one under age 16 may provide any personal information to or on the Website. We do not direct our Website to minors, and we do not knowingly collect personal data from children under 16 or as defined by local legal requirements. If we learn we have mistakenly or unintentionally collected or received personal data from a child without appropriate consent, we will delete it. If you believe we mistakenly or unintentionally collected any information from or about a child, please contact us at privacy@logicworks.net

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:

  • Promotional Offers from the Company. If you do not want us to use your email address/contact information to promote our own products and services, or third parties’ products or services, you can opt-out by checking the relevant box located on the form where we collect your data or at any other time by logging into the Website and checking or unchecking the relevant boxes to adjust your account profile’s user preferences, or by sending us an email with your request to privacy@logicworks.net

You may also opt-out of further marketing communications by replying to any promotional email we have sent you or following the opt-out links on that message. This opts out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions.

  • Third-Party Advertising. If you do not want us to share your personal data with unaffiliated or non-agent third parties for promotional purposes, you can opt-in/opt-out by checking the relevant box located on the form where we collect your data. You can also always opt-out by logging into the Website and checking or unchecking the relevant boxes to adjust your account profile’s user preferences, or by sending us an email stating your request to privacy@logicworks.net
  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly. For more information about tracking technologies, please see our Cookie Notice.
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by checking the relevant box located on the form where we collect your data. You can also always adjust your user advertising preferences in your account profile by checking or unchecking the relevant boxes, or by sending us an email stating your request to privacy@logicworks.net

Each time you interact with our website, we may, depending on the consent provided and your jurisdiction, automatically collect personal information, including technical data about your device, your browsing actions and patterns, content and usage data. We collect this data using Cookies, server logs and other similar technologies like pixels, tags and other identifiers in order to remember your preferences, to understand how our website is used, and to customise our marketing offerings.

Please see more information in our Cookie Notice here.

Jurisdiction Specific Additional Information

We are subject to the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR) in relation to goods and services we offer to individuals and our wider operations in the UK and European Economic Area (EEA).

This privacy notice relates to personal data where Logicworks is the controller of the personal data subject to UK and EEA data protection law.

1. EU Representative

We have appointed IT Governance Europe Ltd to act as our EU representative. If you wish to exercise your rights under the EU General Data Protection Regulation (EU GDPR) or have any queries in relation to your rights or general privacy matters, please email our representative at eurep@itgovernance.eu as well as privacy@logicworks.net

Please ensure you include our company name in any correspondence you send to our representative

2. UK representative

We have appointed GRCI Law limited to act as our EU representative. If you wish to exercise your rights under the EU General Data Protection Regulation (EU GDPR) or have any queries in relation to your rights or general privacy matters, please email our representative at eurep@igrcilaw.eu as well as privacy@logicworks.net

Please ensure you include our company name in any correspondence you send to our representative

Logicworks acts only as a Data Processor with respect to Personal Information that is collected, stored or used by its Customers. Logicworks’ sole function is to provide the limited technical support needed to run Customers’ systems on Logicworks’ servers for the benefit of those Customers.

The table below describes the ways we plan to use your Personal Data, and which Lawful Basis we rely on to do so. We have also identified what our legitimate interests are where appropriate.

LAWFUL BASIS

PURPOSE EXAMPLES

Contract

We use your personal information on the basis that it is necessary for us evaluate applications and candidates for a vacant role prior to entering into an employment contract for that role with the most suitable candidate.

Recruitment of candidates (contractors, employees and providers)

We may use the personal information we collect about you via https://boards.greenhouse.io/logicworks39 to assess your skills, qualifications, and suitability for the role for which you applied.

We may use the following personal data:

  • Identity data
  • Contact data
  • Location data
  • Candidate Data

Legitimate interest

When we rely on this, we will carry out a Legitimate Interests Assessment to ensure we consider and balance any potential impact on you (both positive and negative), and your rights under Data Protection Law.

Our legitimate business interests do not automatically override your interests – we will not use your Personal Data for activities where our interests are overridden by the impact on you unless we have your consent or are otherwise required or permitted to by law.

Managing our business

We process Personal Data for our own legitimate business interest. This relates to us managing our business to enable us to maintain and monitor the performance of our website and to constantly look to improve the website and the services it offers to our users, including when we respond to your queries and complaints, where you are not a client or supplier, or a potential client or supplier.

We may use the following personal data:

  • Identity data
  • Contact data
  • Technical data
  • Marketing and communications data

Provide and maintain our Websites.

To provide and maintain our Website, including to monitor the usage of these, troubleshooting, data analysis, network security and system testing necessary for our legitimate interests in maintaining the useability, security and integrity of our website
We may use the following personal data:

  • Identity data
  • Location data
  • Transaction data
  • Technical data

Recommendations and marketing

To make recommendations to you about services that may interest you. We may use the following personal data:

  • Identity data
  • Contact data
  • Technical Data
  • Marketing and communications data
  • Usage data

To measure and analyse the effectiveness of the advertising we serve you. We may use the following personal data:

  • Identity data
  • Contact data
  • Location data
  • Technical Data
  • Marketing and communications data
  • Usage data

To make suggestions and recommendations to you about goods or services that may be of interest to you and necessary for our legitimate interests (to develop our products/services and grow our business). We may use the following personal data:

  • Identity data
  • Contact data
  • Location data
  • Technical Data
  • Marketing and communications data
  • Usage data

Rights and claims

To enforce or apply our Website terms of use, our policy terms and conditions, or other contracts. To exercise our rights, to defend ourselves from claims and to keep to laws and regulations that apply to us and the third parties we work with. We may use the following personal data:

  • Identity data
  • Contact data
  • Transaction data
  • Technical data
  • Profile data
  • Usage Data

Data subject rights

Verifying your identity when you exercise your data subject rights. Fulfilling data subject rights requests. We may use the following personal data:

  • Identity data
  • Contact data
  • Location data
  • Technical data
  • Usage Data
  • Candidate Data

Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud, and in the context of a business reorganisation or group restructuring exercise.

Legal obligations

We may use your Personal Data to comply with laws (for example, if we are required to co-operate with a police investigation after a court order orders us to).

Legal requirement

The processing is necessary for compliance with legal obligations, such as but not limited security requirements.

To comply with applicable law, for example in response to a request from a court or regulatory body, where such request is made in accordance with the law.

Criminal activity

To detect fraudulent or criminal activity, we may share information with forces such as the police.

Consent

We may have to get your consent to use your Personal Data, such about you or when we want to send you marketing.

Wherever consent is the only reason for using your Personal Data, you have the right to change your mind and/or withdraw your consent at any time by clicking the Unsubscribe button at the bottom of an applicable email or by contacting us.

Marketing

To measure and analyse the effectiveness of the advertising we serve you.

We may collect IP addresses and store Cookies on visitors’ devices.

We may use the following personal data, depending on what you consent to:

  • Identity data
  • Contact data
  • Location data
  • Technical Data
  • Marketing and communications data
  • Usage data
  • Candidate Data

Data analytics

We use data analytics to improve our website, products/services, marketing, customer relationships and experiences. We may use the following personal data:

  • Identity data
  • Transaction data
  • Technical Data
  • Profile data
  • Usage data

More details about who we share your personal data with and why are set out in the table below. In most circumstances, you do not need to pay any charge for exercising your rights. We have one month to respond to you.

To exercise your rights or get more information about exercising them, please contact us at, privacy@Logicworks.com. giving us enough information to identify you.

Recipient

Processing operation (use) by recipient

Relevant categories of personal data transferred to recipient

Hubspot

https://www.hubspot.com/

Marketing tool used within the Logicworks group to manage marketing automation tools, communicate with users, track web-based activity, and personal data freely and acquired via consent.

Data collected via a Hubspot API, which will capture (if previously entered or gathered via consent) the name email address details provided by the data subject directly. Data collected via API also includes device data including IP address, location data, web-behavior data including pages visited, actions taken on website (form fills).

6Sense Account Based Marketing Orchestration Platform

https://6sense.com/

Marketing platform used to track web-activity data including pages visted, duration, date, location, as well as previous search history.

Data is gathered by Javascript implemented via Google Tag Manager.

Preference Data, Location data, Technical Data, Usage Data, Non-personal data.

Google Analytics

Anonymized website data is collected via tag operating via Javascript, implemented via google tag manager. Website data transferred is anonymous and relates to pages viewed, time spent on site, and location

Preferences, Location Data, Technical Data, Usage Data

Google Ads

Anonymized website data is collected via tag operating on website implemented via Google Tag Manager. Tracks users actions on site in relation to clicking on ad. Processes search history data of user.

Preferences, Location Data, Technical Data, Usage Data

TypeForm

Marketing tool used to host relevant product assessments that are embedded on our site. Implemented via Javascript via Google Tag Manager. All data collected via forms is freely acquired and consented. Form field data is shared via Hubspot, and used for targeted outreach for user preferences on products/services.

Identity data (when consented to)

Please see more details about your rights in the table below. In most circumstances, you do not need to pay any charge for exercising your rights. We have one month to respond to you.

Right to be informed: We have a legal obligation to provide you with concise, transparent, intelligible, and easily accessible information about your personal information and our use of it. We have written this notice to do just that, but if you have any questions or require more specific information.

Right of access: You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information. When you request this data, this is known as making a data subject access request (DSAR). In most cases, this will be free of charge; however, in some limited circumstances, for example repeated requests for further copies, we may apply an administration fee.

Right to rectification: You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.

Right to erasure: You have the right to ask us to erase your personal information in certain circumstances. We have the right to refuse to comply with a request for erasure if we are processing the Personal Data for one of the following reasons:

  • To exercise the right of freedom of expression and information.
  • To comply with a legal obligation.
  • To perform a task in the public interest or exercise official authority.
  • For archiving purposes in the public interest, scientific research, historical research or statistical purposes.
  • For the exercise or defence of legal claims.

Right to restriction of processing: You may ask us to stop processing your Personal Data. We will still hold the data but will not process it any further. This right is an alternative to the right to erasure. If one of the following conditions applies, you may exercise the right to restrict processing:

  • The accuracy of the Personal Data is contested.
  • Processing of the Personal Data is unlawful.
  • We no longer need the Personal Data for processing, but the Personal Data is required for part of a legal process.
  • The right to object has been exercised and processing is restricted pending a decision on the status of the processing.

Right to object to processing: You have the right to object to processing in certain circumstances. You can also object if the processing is for a task carried out in the public interest, the exercise of official authority vested in you, or your legitimate interests (or those of a third party).

Right to data portability: This right only applies if we are processing information based on your consent or for the performance of a contract and the processing is automated.

We hope that we can resolve any query or concern you raise about our use of your information. Please contact us atprivacy@Logicworks.com first and title your email “Complaint”. All complaints will be treated in a confidential manner, and we will try our best to deal with your concerns.

You have the right to lodge a complaint with a supervisory authority in the EEA member state where you work or normally live, or where any alleged infringement of Data Protection Law occurred.

The details of European supervisory authorities can be found here: Our Members | European Data Protection Board (europa.eu)

The supervisory authority in the UK is the ICO, which may be contacted at https://ico.org.uk/concerns or by telephone on 0303 123 1113.

The details of the supervisory authority in Switzerland can be found here: https://www.edoeb.admin.ch/edoeb/en/home.html 

Rights of California Residents

We do not sell your personal information.

We may collect the personal information [and sensitive personal information] categories listed in the table[s] below. The table[s] also list[s], for each category, our expected retention period [, use purposes,][ and] [whether we sell the information or share it with third parties for cross-context behavioral advertising].

Personal Information Category

Retention Period

Business Purpose

Sold or Shared

Identifiers, identity data and contact data such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.

For as long as a legitimate business purpose exists

Used to communicate with users who wish to learn more/purchase our products/services.

No

California Customer Records personal information, which includes a name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Some personal information included in this category may overlap with other categories.

For as long as a legitimate business purpose exists

Used to communicate with users who wish to learn more/purchase our products/services.

No

Protected classification characteristics under California or federal law, such as age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, reproductive health decision-making, military and veteran status, or genetic information (including familial genetic information).

Not collected

Not collected

No

Commercial information, such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

For as long as a legitimate business purpose exists

Used to identify current in market accounts, and deliver messaging based on business needs/services requested

No

Biometric information, such as genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

Not Collected

Not Collected

Not Collected

Internet or other similar network activity, such as browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

For as long as a legitimate business purpose exists

Used to create targeted messaging for users interested in our product/services.

Shared

Geolocation data, such as physical location or movements.

For as long as a legitimate business purpose exists

Used to understand market for services and assign proper Logicworks rep for communication.

Shared

[Sensory data, such as audio, electronic, visual, thermal, olfactory, or similar information.]

Not collected

Not Collected

No

[Professional or employment-related information, such as current or past job history or performance evaluations.]

For as long as a legitimate business purpose exists

Used to identify decision makers in account and differentiate messaging based on interests in products/services. Also used to tailored

No

Non-public education information, which may include education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student

Not Collected

Not Collected

No

Inferences drawn from other personal information, such as a profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Not Collected

Not Collected

No

Sensitive personal information is a subtype of personal information consisting of specific information categories. While we collect  personal information it does not fall  within the sensitive personal information categories listed in the table below, or the CCPA does not treat this information as sensitive because we do not collect or use it to infer characteristics about a person.

Sensitive Personal Information Category

Retention Period

Business Purpose

Sold or Shared

Government identifiers, such as your Social Security number, driver’s license, state identification card, or passport number.

Not Collected

Used to communicate with users who wish to learn more/purchase our products/services.

No

Complete account access credentials, such as user names, account numbers, or card numbers combined with required access/security code or password.

Not Collected

Not Collected

No

Precise geolocation, such as your physical location within a small area (1,850 feet radius).

Not collected

Not Collected
IP Address is collected, but it not traceable within 1850 feet radius

No

[Racial or ethnic origin.]

Not Collected

Not Collected

No

Religious or philosophical beliefs.

Not Collected

Not Collected

No

Union membership

Not Collected

Not Collected

No

Mail, email, or text messages contents not directed us.

Not Collected

Not Collected

No

Genetic data.

Not collected

Not Collected

No

Unique biometric information used for identification.

Not Collected

Not Collected

No

Health information.

Not Collected

Not Collected

No

Sex life, or sexual orientation information.

Not Collected

Not Collected

No

Under California’s “Shine the Light” law, website visitors who are California residents may request and obtain a notice once a year about the personal information we share with other businesses for their direct marketing purposes. Such a notice includes a list of the categories of personal information that was shared (if any), and the names and addresses of all third parties with which the personal information was shared (if any). The notice covers the preceding calendar year. To obtain such a notice, please contact us as previously described.

Verified California residents have the right to:

  • Request and receive a copy of the personal information we have collected about them during the prior 12 months, we will endeavour to provide the information in a format that is readily useable, including by mailing you a paper copy or providing an electronic copy.
  • Request and receive disclosure of our information sharing practices during the prior 12 months, including a list of the categories of personal information sold with the category of third party recipients and a list of the categories of personal information that we disclosed for a business purpose.
  • Request that we not sell personal information about them and
  • Request that we delete (and direct our service providers to delete) their personal information subject to certain exceptions.

For purposes of the CCPA personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.

In order to make a request for disclosure California residents may contact us at privacy@Logicworks.com. We will ask you for information that allows us to reasonably verify your identity (that you are the person about whom we collected personal information) and will use that information only for that purpose.

For requests for deletion of your information please understand that California law permits us to retain certain information and not to delete it under certain circumstances. By way of example, we are not required to comply with a request to delete information if the information is necessary for us to complete a transaction for you or otherwise perform a contract; to detect, protect against, or prosecute security incidents, fraud or illegal activity; to use the information only internally in ways reasonably aligned with your expectations as our customer (such as maintaining sales records), and to comply with legal obligations. If we receive such a request from you, we will notify any service providers we have engaged to delete your information as well.

We will not discriminate against you as a result of your exercise of any of these rights.

In addition, under this law you are entitled to be advised how our site handles “do not track” browser signals. We do not use technology recognising do-not-track signals from your browser.

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@logicworks.net or write us at: Logicworks Systems Corporation, Attn: Privacy Team, 155 6th Ave., 8th Floor, New York, NY 10013.

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

  • Confirm whether we process their personal information.
  • Access and delete certain personal information.
  • Data portability.
  • Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

  • Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
  • Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights please privacy@logicworks.net

We may process your information if you have given us specific permission (express consent) to do use your information for a specific purpose, or in situations where your permission may be inferred (implicit consent), You can with draw your consent at any time by emailing us at privacy@logicworks.com

In some exceptional instances we may be able to process your information without your consent:

  • If collection is clearly in the consent of the individual and consent cannot be obtained in a timely manner
  • For investigations in fraud and crime prevention
  • For business transactions provided certain conditions are met
  • If disclosure is required to comply with applicable law
  • If it is reasonable to expect collection with consent would compromise the accuracy and/or availability of the information and the collection is reasonable for the purposes related to investigating a breach of agreement or a contravention of the laws of Canada
  • If it was produced by an employee in the course of their employment, business or profession and the collection is consistent with the purpose for which the information was produced.
  • If the collection is solely for artistic, journalistic or research purposes.
  • The information is publicly avaible and specified in the applicable regulations.