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10 Questions with a Sr. Technical Product Manager

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Meet John Dinh, a Sr. Technical Product Manager at Logicworks!

What is your favorite thing about Logicworks and why?
Employees are very open to saying ‘I don’t know this answer to this, but let’s find out together.’ It’s a safe environment in the sense that you don’t have to pretend that you have all the answers. The company culture is great because your peers will always be open to helping you find answers regardless of the question.

What is your role at Logicworks and what are your responsibilities?
I am a Sr. Technical Product Manager. Along with my implementation team, I work with stakeholders from other teams such as Professional Services, Managed Services, and the Security team to prioritize projects and set deadlines for my team. These projects will help us scale and automate in the future.

When AWS launches a new product, my team is responsible for researching the tool and learning how to use it before releasing it to the rest of the company. Our team is very open to trying new products. When a new product is rolled out, we’re often the first AWS account in our company to try it. Once we learn how to use the product, we’ll document it internally and share our experiences with the rest of the company. On top that, we’re also R&D-ing of new and useful things to do with AWS products that could help our clients achieve their goals.

What’s a typical day like?
We follow agile development with two week cycles. Every two weeks, we will work on a specific set of projects. Every day we hold a stand up call before participating in portal time where we where we talk about other topics, brainstorm, and more. This will happen every day throughout the cycle. Other days, our meetings will be structured where we will actively plan a sprint or we will dedicate ourselves to talk about something new that is coming up.

Towards the end of the two week cycle, we will start working on new project items and plan for the next two weeks. The overall goal is to figure out what high impacting tasks our team can accomplish within a two week period and map out projects that might require more than two weeks to complete.

What part about your role is the most exciting?
The most exciting part of my role is planning for the future now that we have a handle on the existing technology. It’s exciting because we’re constantly changing our thinking. It’s less about solving today’s problems and more about solving tomorrow’s problems.

Did you ever think you would be in the technology industry growing up?
Prior to Logicworks, I wanted to go into mechanical engineering, and I actually went to school for it. As part of the curriculum, I took computer science classes and discovered that I enjoyed programming a lot. I ended up pivoting out of engineering and into computer science.

How did you get into the cloud industry?
A few years after school, I started working at a startup that did DNA sequencing for infants, which helped doctors diagnose uncommon diseases. We built out genetic sequence pipelines and did it all in the cloud. This was back in 2013, and it was my first experience working with AWS.

What are you currently watching on Netflix/Hulu/Prime?
Lovecraft Country on HBO

Where is your favorite travel destination and why?

I love Maui. It’s is great because there are so many activities – paddle boarding, hiking, food tours, and local agriculture. It’s a relatively small island that has both beaches and mountains.

What are you passionate about outside of work?
I study Art History and do ceramics in my free time. I have a passion for art and design in general, so the ceramics fit in really nicely. It’s a great hobby because you’re away from the computer. You get to work with your hands, and there’s a lot of history behind a lot of the work.

Advice for anyone looking to join the cloud computing industry?
Anyone that’s going into the cloud computing industry should get an ACG account. You can learn a lot from the videos and labs. I have a subscription, and it’s incredibly helpful when I need to learn something new.

This interview is part of a series of interviews with Logicworks employees. If you’re interested in applying to Logicworks, visit our Jobs page or email us at jcowle@logicworks.net.

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